Privacy Policy

1. Overview

This Privacy Policy explains how QNeesh, LLC ("Company," "we," "us," "our"), a Delaware limited liability company, collects, uses, shares, retains, and protects your personal information when you visit our corporate website at qneesh.com (the "Website"). This Policy applies to the Website only.

For privacy practices related to our products (such as the Trivmo dating app), please refer to the privacy policy of that specific product, available on the product's website or within the application.

Data Controller: QNeesh, LLC is the data controller responsible for your personal data collected through this Website. For privacy inquiries, contact us at privacy@qneesh.com.

2. Information We Collect

2.1 Information You Provide

• Contact Form Data: When you submit our contact form, we collect your first name, last name, email address, selected topic, and message content.
• Email Communications: If you email us directly, we collect your email address, name, and message content.

2.2 Information Collected Automatically

• Log Data: IP address, browser type and version, operating system, referring URL, pages visited, date and time of visit, and time spent on pages.
• Device Information: Device type, screen resolution, and language settings.
• Cookies & Similar Technologies: See Section 8 (Cookies & Tracking Technologies) for details.

3. Legal Basis for Processing (GDPR / UK GDPR)

We process your personal data on the following legal bases:

Purpose	Legal Basis
Responding to your contact form inquiries	Legitimate interest (responding to your request) or consent
Website analytics (aggregated/anonymized)	Legitimate interest (improving the Website)
Website security and fraud prevention	Legitimate interest
Compliance with legal obligations	Legal obligation

Where we rely on legitimate interest, we have conducted a balancing test to ensure our interests do not override your fundamental rights and freedoms. You may request details by contacting privacy@qneesh.com.

4. How We Use Your Information

• Respond to Inquiries: Process and respond to messages submitted through our contact form or via email.
• Website Operations: Maintain, secure, and improve the Website.
• Analytics: Understand how visitors use the Website in aggregated and anonymized form to improve content and user experience.
• Legal Compliance: Comply with applicable laws, regulations, legal processes, and enforceable governmental requests.

5. Sharing & Disclosure

• Service Providers: We may share data with hosting providers, email delivery services, and analytics providers, all bound by contractual obligations providing at least the same level of data protection as this Policy.
• Legal Compliance: We may disclose information as required by law, regulation, legal process, or governmental request.
• Business Transfers: In connection with a merger, acquisition, or sale of assets, your data may be transferred to the successor entity, subject to this Policy.

We do not sell your personal information. We do not share your personal information with third parties for their marketing purposes.

6. International Data Transfers

QNeesh, LLC is based in the United States. If you access the Website from outside the United States, your personal data may be transferred to and processed in the United States, which may have different data protection laws than your country of residence.

For transfers from the EU/EEA or UK, we use:

• Standard Contractual Clauses (SCCs): European Commission-approved clauses (and the UK International Data Transfer Addendum where applicable) in agreements with service providers outside the EU/EEA/UK.
• Supplementary Measures: Encryption, access controls, and data minimization to ensure adequate protection.

7. Your Rights

7.1 All Users

• Access: Request a copy of the personal data we hold about you.
• Correction: Request correction of inaccurate personal data.
• Deletion: Request deletion of your personal data.
• Opt-out: Opt out of any marketing communications.

7.2 EU / EEA / UK Users (GDPR / UK GDPR)

• Right to Restriction: Request restriction of processing in certain circumstances.
• Right to Data Portability: Receive your data in a structured, machine-readable format.
• Right to Object: Object to processing based on legitimate interests.
• Right to Lodge a Complaint: Lodge a complaint with your local data protection supervisory authority. For the UK, this is the Information Commissioner's Office (ICO) at ico.org.uk.

7.3 California Residents (CCPA / CPRA)

• Right to Know: Request disclosure of the categories and specific pieces of personal information collected, sources, purposes, and third parties with whom we share it.
• Right to Delete: Request deletion of your personal information.
• Right to Opt-Out of Sale/Sharing: We do not sell or share your personal information for cross-context behavioral advertising.
• Right to Non-Discrimination: We will not discriminate against you for exercising your rights.

CCPA Categories Collected: Identifiers (name, email, IP address); internet or electronic network activity (log data, browsing activity on our Website).

7.4 Brazil (LGPD)

• Confirmation of the existence of processing.
• Access, correction, anonymization, blocking, or deletion of your data.
• Data portability.
• Information about shared data and the possibility of denying consent.
• Revocation of consent.

Our designated person responsible for data processing (encarregado) can be reached at privacy@qneesh.com.

7.5 How to Exercise Your Rights

Contact us at privacy@qneesh.com. We will respond within the timeframes required by applicable law (generally 30 days for GDPR, 45 days for CCPA). We may need to verify your identity before processing your request.

8. Cookies & Tracking Technologies

Our Website may use cookies and similar technologies:

• Strictly Necessary Cookies: Required for basic website functionality (e.g., security). These cannot be disabled.
• Analytics Cookies: Collect aggregated, anonymized data about how visitors use the Website to help us improve it.

We do not use advertising, retargeting, or third-party marketing cookies.

Your Choices: You can manage cookies through your browser settings. For EU/EEA/UK visitors, we will obtain your consent before setting non-essential cookies in compliance with the ePrivacy Directive.

9. Data Retention

Data Type	Retention Period
Contact form submissions	Up to 2 years, or until the inquiry is resolved, whichever is later
Server log data	90 days
Analytics data (anonymized)	Up to 26 months

After the applicable retention period, data is permanently deleted or irreversibly anonymized.

10. Data Breach Notification

In the event of a personal data breach likely to result in a risk to your rights and freedoms, we will:

• Notify the relevant supervisory authority within 72 hours as required by GDPR.
• Notify affected individuals without undue delay where the breach is likely to result in high risk.
• Comply with all applicable data breach notification laws in your jurisdiction.

11. Security

We implement technical and organizational measures to protect your personal data, including encryption in transit (TLS/SSL), access controls, and regular security assessments. No system is 100% secure; we cannot guarantee absolute security.

12. Children's Privacy

The Website is not directed to individuals under 18 years of age. We do not knowingly collect personal data from children. If you believe we have inadvertently collected data from a minor, contact us at privacy@qneesh.com and we will promptly delete it.

13. Third-Party Links

The Website may contain links to third-party websites and our product websites (such as trivmo.com). This Privacy Policy does not apply to those sites. We encourage you to review the privacy policies of any third-party sites you visit.

14. Changes to This Policy

We may update this Policy from time to time. Material changes will be indicated by updating the "Last updated" date and, where required, providing notice via the Website. Your continued use of the Website after changes take effect constitutes acceptance of the updated Policy.

15. Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy or your personal data:

QNeesh, LLC
Privacy Inquiries: privacy@qneesh.com
General Inquiries: support@qneesh.com